1. About this Policy
Aus Property News ("we", "us", "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains, in plain terms, how we collect, use, store, share and protect personal information when you visit our website, subscribe to our content, attend our events or otherwise interact with us.
If anything in this policy is unclear, or you'd like to know more about how we handle your information, please get in touch using the contact details at the end of this document.
2. Legal Framework
We handle personal information in line with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) that sit underneath it. The APPs govern the full lifecycle of personal information — from collection through to use, storage, disclosure and destruction. You can find further information about your rights under the Privacy Act at the Office of the Australian Information Commissioner: https://www.oaic.gov.au/.
3. What Personal Information We Collect
"Personal information" means any information or opinion about an identified individual, or an individual who is reasonably identifiable. Depending on how you interact with us, the personal information we may hold about you includes:
- your full name and (where you choose to provide it) date of birth;
- your email address, and any postal address or phone number you choose to share;
- technical data about the device and connection you use to access our website;
- any information you voluntarily share with us — for example through comments, contact forms, surveys or events; and
- any other information we lawfully collect in the course of our dealings with you.
We only collect information that is reasonably necessary to operate our business and to provide the services you've asked for.
4. How We Collect Personal Information
4.1 Information you give us
Most of the personal information we hold comes directly from you. You may provide it when you:
- visit or interact with our website — for example, by registering an account, completing a contact form, or subscribing to newsletters;
- contact us by phone, email or other channels;
- take part in a competition, survey or marketing campaign; or
- attend one of our events.
4.2 Information we collect automatically
When you use our website, we may also automatically collect:
- IP addresses. Each device on the internet is assigned an IP address. We use these for session management, network security, fraud prevention and to detect misuse of our services.
- Web log and connection data. This helps us monitor performance, diagnose issues, and protect the integrity of our systems.
4.3 Cookies
Our website uses cookies — small text files stored on your device — to improve your experience and remember your preferences. The two main types we use are:
- Session cookies, which are deleted when you close your browser; and
- Persistent cookies, which remain on your device until they expire or you delete them.
We use cookies to:
- remember your preferences across visits;
- show notifications and content relevant to your subscription status (for example, whether you've signed up to a newsletter); and
- retain information you submit through forms, so you don't need to re-enter it.
You can manage cookies through your browser settings — accept all, block all, or choose case by case. Please note that disabling cookies may limit some features of our site.
4.4 Third-party cookies
Some cookies on our website are placed by trusted third parties, including:
- Google Analytics, which measures de-identified usage patterns such as time on page and pages visited;
- Google AdSense, which serves relevant advertising and limits how often the same ad is shown to you; and
- Social media platforms (such as Facebook, X/Twitter, LinkedIn, Pinterest, YouTube and Instagram), where their sharing buttons or embedded content appear on our pages.
Each of these third parties operates under its own privacy policy.
5. How We Use Your Personal Information
We use personal information for purposes including:
- managing your subscription, account or enquiry;
- responding to questions and feedback;
- letting you know about news, content, events and partner offers we think you may find valuable;
- inviting you to take part in research, polls or feedback exercises;
- detecting and preventing misuse of our services;
- improving our content and services through research and development;
- maintaining and developing the systems and infrastructure that support our business; and
- any other purpose reasonably connected with operating our business.
If we introduce paid products or services in the future (such as a paywall, paid courses or events), additional information may be collected and used for billing, fraud-prevention and credit-related purposes. In that case we'll update this policy and notify you where required.
Marketing communications
From time to time we may contact you about news, products, offers or events relevant to property investors and property professionals. You can opt out at any time — every marketing email contains an unsubscribe link, or you can contact us directly using the details below. Opting out of marketing won't stop important service messages relating to a subscription or transaction you have with us.
6. When We Share Personal Information
To deliver our services and run our business, we may share personal information with:
- other entities within our group (where applicable);
- trusted service providers who help us deliver our services — including mailing and customer support providers, IT and hosting providers, marketing and research partners, and analytics services. Some of these providers may operate outside Australia (for example, in India, the Philippines, the United States or the European Union). In those cases we take reasonable steps to ensure they handle your information in line with this policy and applicable law;
- your authorised representatives or legal advisers, where you've asked us to;
- our own professional advisers (lawyers, accountants, auditors);
- government and regulatory bodies, where required or permitted by law;
- parties involved in any actual or proposed sale, merger, restructure or financing of our business; and
- law enforcement, where we reasonably believe a communication relates to illegal activity or a risk of harm.
7. Storage and Security
We take the security of your information seriously. Personal information may be held electronically on our own systems and with our hosting providers, or in hard-copy form. We protect it using a combination of technical safeguards — including firewalls, encryption, access controls, anti-virus software and email filtering — and organisational measures such as staff confidentiality obligations and secure document handling. While no system can be guaranteed to be completely secure, we work to protect your information against loss, misuse, and unauthorised access, modification or disclosure.
8. Your Rights
8.1 Accessing your information
You generally have the right to access the personal information we hold about you. To make a request, please write to us at the contact details below. We'll respond as quickly as is practicable. There's no fee for making a request, although for very large or archived records we may pass on reasonable retrieval costs.
In limited circumstances we may decline to give access — for example, where doing so would be unlawful, would prejudice an investigation, would unreasonably affect another person's privacy, or where the information relates to legal proceedings and would not be accessible through normal discovery. If we decline, we'll explain why in writing.
8.2 Correcting your information
If any personal information we hold about you is inaccurate, incomplete or out of date, please let us know and we'll correct it. Where we don't agree with a correction you've asked for, we'll take reasonable steps to attach a note to the record reflecting your view.
8.3 Opting out of marketing
You can ask us to stop sending you marketing communications at any time. Use the unsubscribe link in any marketing email, or contact us directly using the details below.
9. Third-Party Websites
Our website may include links to other sites operated by third parties. We have no control over those sites, and their privacy practices may differ from ours. We encourage you to read the privacy policy of any third-party site you visit. This Privacy Policy only covers our own websites and services.
10. Re-marketing and Targeted Advertising
We may use re-marketing tools provided by Google Ads and Meta (Facebook/Instagram) to display advertisements to people who have previously visited our websites. These tools rely on cookies or pixel tags placed by Google and Meta and operate under their own privacy policies. Data collected by them is not shared with us in identifiable form.
You can adjust how Google personalises ads to you at https://www.google.com/settings/ads, and Meta provides similar controls within your Facebook and Instagram account settings. The AdChoices industry program also lets you opt out of interest-based advertising across many networks.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in the law. The current version will always be posted on our website with the "last updated" date shown above. We encourage you to review it periodically.
12. Contact Us
If you have any questions about this Privacy Policy, would like to access or correct your information, or believe we may have mishandled your personal information, please contact:
Privacy Officer — Aus Property News Email: [INSERT EMAIL, e.g. privacy@auspropertynews.com.au] Post: [INSERT POSTAL ADDRESS]
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
1. About this Policy
Aus Property News ("we", "us", "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains, in plain terms, how we collect, use, store, share and protect personal information when you visit our website, subscribe to our content, attend our events or otherwise interact with us.
If anything in this policy is unclear, or you'd like to know more about how we handle your information, please get in touch using the contact details at the end of this document.
2. Legal Framework
We handle personal information in line with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) that sit underneath it. The APPs govern the full lifecycle of personal information — from collection through to use, storage, disclosure and destruction. You can find further information about your rights under the Privacy Act at the Office of the Australian Information Commissioner: https://www.oaic.gov.au/.
3. What Personal Information We Collect
"Personal information" means any information or opinion about an identified individual, or an individual who is reasonably identifiable. Depending on how you interact with us, the personal information we may hold about you includes:
- your full name and date of birth;
- your home or business postal address, telephone or mobile number, and email address;
- payment details (such as bank account or credit card information) where you have authorised us to bill you;
- technical data about the device and connection you use to access our website;
- financial information you choose to share with us;
- details of any property you own or have an interest in; and
- any other information you provide voluntarily, or that we lawfully collect, in the course of our dealings with you.
We only collect information that is reasonably necessary to operate our business and to provide the services you've asked for.
4. How We Collect Personal Information
4.1 Information you give us
Most of the personal information we hold comes directly from you. You may provide it when you:
- visit or interact with our website — for example, by purchasing a service, registering for premium content, completing a contact form, or subscribing to newsletters;
- contact us by phone, email or other channels;
- take part in a competition, survey or marketing campaign; or
- attend one of our events.
4.2 Information we collect automatically
When you use our website, we may also automatically collect:
- IP addresses. Each device on the internet is assigned an IP address. We use these for session management, network security, fraud prevention and to detect misuse of our services.
- Web log and connection data. This helps us monitor performance, diagnose issues, and protect the integrity of our systems.
4.3 Cookies
Our website uses cookies — small text files stored on your device — to improve your experience and remember your preferences. The two main types we use are:
- Session cookies, which are deleted when you close your browser; and
- Persistent cookies, which remain on your device until they expire or you delete them.
We use cookies to:
- remember your preferences across visits;
- support shopping and checkout flows so your selections persist between pages;
- show notifications and content relevant to your subscription status; and
- retain information you submit through forms, so you don't need to re-enter it.
You can manage cookies through your browser settings — accept all, block all, or choose case by case. Please note that disabling cookies may limit some features of our site.
4.4 Third-party cookies
Some cookies on our website are placed by trusted third parties, including:
- Google Analytics, which measures de-identified usage patterns such as time on page and pages visited;
- Google AdSense, which serves relevant advertising and limits how often the same ad is shown to you; and
- Social media platforms (such as Facebook, X/Twitter, LinkedIn, Pinterest, YouTube and Instagram), where their sharing buttons or embedded content appear on our pages.
Each of these third parties operates under its own privacy policy.
5. How We Use Your Personal Information
We use personal information for purposes including:
- confirming your identity;
- processing your orders, applications, payments and refunds;
- responding to enquiries and feedback;
- carrying out credit and fraud checks where appropriate;
- letting you know about products, services, events and offers — ours and those of selected partners — that we think you may find valuable;
- inviting you to take part in research, polls or feedback exercises;
- detecting and preventing misuse of our services;
- improving our content, products and services through research and development;
- maintaining and developing the systems and infrastructure that support our business; and
- any other purpose reasonably connected with operating our business.
Marketing communications
From time to time we may contact you about news, products, offers or events relevant to property investors and property professionals. You can opt out at any time — every marketing email contains an unsubscribe link, or you can contact us directly using the details below. Opting out of marketing won't stop important service messages relating to a subscription or transaction you have with us.
6. When We Share Personal Information
To deliver our services and run our business, we may share personal information with:
- other entities within our group (where applicable);
- trusted service providers who help us deliver our services — including payment processors, mailing and customer support providers, IT and hosting providers, marketing and research partners, and analytics services. Some of these providers may operate outside Australia (for example, in India, the Philippines, the United States or the European Union). In those cases, we take reasonable steps to ensure they handle your information in line with this policy and applicable law;
- your authorised representatives or legal advisers, where you've asked us to;
- credit reporting and fraud-prevention agencies, and credit providers, where credit-related activities are involved;
- our own professional advisers (lawyers, accountants, auditors);
- government and regulatory bodies, where required or permitted by law;
- parties involved in any actual or proposed sale, merger, restructure or financing of our business; and
- law enforcement, where we reasonably believe a communication relates to illegal activity or a risk of harm.
7. Storage and Security
We take the security of your information seriously. Personal information may be held electronically on our own systems and with our hosting providers, or in hard-copy form. We protect it using a combination of technical safeguards — including firewalls, encryption, access controls, anti-virus software and email filtering — and organisational measures such as staff confidentiality obligations and secure document handling. While no system can be guaranteed to be completely secure, we work to protect your information against loss, misuse, and unauthorised access, modification or disclosure.
8. Your Rights
8.1 Accessing your information
You generally have the right to access the personal information we hold about you. To make a request, please write to us at the contact details below. We'll respond as quickly as is practicable. There's no fee for making a request, although for very large or archived records we may pass on reasonable retrieval costs.
In limited circumstances we may decline to give access — for example, where doing so would be unlawful, would prejudice an investigation, would unreasonably affect another person's privacy, or where the information relates to legal proceedings and would not be accessible through normal discovery. If we decline, we'll explain why in writing.
8.2 Correcting your information
If any personal information we hold about you is inaccurate, incomplete or out of date, please let us know and we'll correct it. Where we don't agree with a correction you've asked for, we'll take reasonable steps to attach a note to the record reflecting your view.
8.3 Opting out of marketing
You can ask us to stop sending you marketing communications at any time. Use the unsubscribe link in any marketing email, or contact us directly using the details below.
9. Third-Party Websites
Our website may include links to other sites operated by third parties. We have no control over those sites, and their privacy practices may differ from ours. We encourage you to read the privacy policy of any third-party site you visit. This Privacy Policy only covers our own websites and services.
10. Re-marketing and Targeted Advertising
We may use re-marketing tools provided by Google Ads and Meta (Facebook/Instagram) to display advertisements to people who have previously visited our websites. These tools rely on cookies or pixel tags placed by Google and Meta and operate under their own privacy policies. Data collected by them is not shared with us in identifiable form.
You can adjust how Google personalises ads to you at https://www.google.com/settings/ads, and Meta provides similar controls within your Facebook and Instagram account settings. The AdChoices industry program also lets you opt out of interest-based advertising across many networks.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in the law. The current version will always be posted on our website with the "last updated" date shown above. We encourage you to review it periodically.
12. Contact Us
If you have any questions about this Privacy Policy, would like to access or correct your information, or believe we may have mishandled your personal information, please contact: